Skip to Main Content

JH Insider FAQs

Thank you for using the JH Insider App. For additional information, please visit our JH Insider page or Winter FAQ page.

  • skier
    Tracking
  • smiling in pow
    Account
  • in line ready to shred
    SmartPass
  • sv
    General

Tracking

Account

SmartPass

General

If your question wasn't answered above, please contact info@jacksonhole.com or (307) 733-2292 for additional help.

Vintage photo of a skier jumping over a snow cat at Jackson Hole Mountain Resort with Cody Mtn in the background

Stay up on the latest news, deals and snow alerts

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Stay Connected

1-888-DEEP-SNO  |  1-307-733-2292
About JHMR
Contact Us
Environment
Employment
Safety
Privacy Policy
Terms & Conditions
Accessibility
Winter FAQs
Update Preferences

Get the App

Download JH Insider for your personalized stats, mountain information, weather, and more!

Jackson Hole Logo Android | Apple

Our Partners

U.S. Forest Service Logo

U.S. Forest Service.

Nature Valley Logo

Nature Valley exists to connect people to the energy they get from nature, and Jackson Hole is the perfect place to experience the outdoors!

Coca Cola Logo

The Coca-Cola Company is the official drink partner of Jackson Hole Mountain Resort and is proud to keep JHMR visitors refreshed with a variety of beverages all season long.

mammut partner logo

Official uniform sponsor of Jackson Hole Mountain Resort.

©2026 Jackson Hole Mountain Resort

Email Envelope Information Solid Right Arrow Left Arrow map-pin phone shopping-cart user mountains mountains-2 mountains mobile navigation arrow shop clock download Close Close bubble printer parking bus download camera surveillance camera summer winter calendar down arrow photo camera video camera mountain status sunny cloudy Gondola Deck Bike Park Aerial Tram arrow-down-circle arrow-down-left arrow-down-right arrow-down arrow-left-circle arrow-left arrow-right-circle arrow-right arrow-up-circle arrow-up-left arrow-up-right arrow-up Close Icon Close Circle Icon check chevron-down chevron-left chevron-right chevron-right-solid chevron-left-solid chevron-right-new-solid chevron-left-new-solid launch chevron-up heart map share filter shopping-bag shopping-cart tag thumbs-up upload user facebook X TikTok Pinterest Youtube Instagram search search-2 Open Closed ON HOLD Lodging Lodging Tickets Flights Car rental Activities Lessons Park / Pipe / Race Green run Blue run Double blue run Black run Double black run Hiking trails: strenuous Hiking Trails: Moderate Hiking trails: easy Open Run Groomed AM Groomed PM help