World-class skiing and snowboarding at Jackson Hole Mountain Resort, in Jackson Hole, Wyoming

Jackson Hole season pass RFID information

How does it work?  For Winter ‘14 all JHMR passes and multiday packs will have RFID (Radio Frequency  ID) technology embedded to notify electronic gates at base area lifts to open when you approach.  This eliminates the need for you or the lift operator to scan your pass.  Simply place your season pass in an empty torso pocket and the gate will open as long as you have a valid season pass.  JHMR will be installing gates in the locations where we previously scanned. There will be a mix of single, double and quad entry gateways at the Tram, Gondola, Teewinot, Apres Vous and Sweetwater.

RFID Season Pass FAQ

Q: Why are we using RFID technology.
Answer: There are many guest benefits to RFID technology including easier access to the lifts. This technology combined with the new lift gates eliminate the need for you to have your pass scanned everytime you get to a lift.  Thus, saving time and making the process of getting on the lift more hassle free.

Q: What is RFID
Answer: RFID is a small circuit integrated into your  season pass. When you pass through the lift line, this circuit will register and open an access gate automatically assuming that you have a valid pass.

Q: What is the benefit to passholders?
Answer:
1. Hands free, hassle free lift access - RFID tags are read by an antenna on our RFID lift access gates. This means you can keep your card in your pocket and do not have to show your pass/card/ticket each time you load the lift.
2. Resort Charge enabling – you can attach a credit card so you no longer have to carry credit cards at the resort, or you can pre-load an amount onto a card.

Q: What do I do if I lose my pass?
Answer: Lost or stolen passes should be reported to the Season Pass Office.  Please refer to our season pass policy page for more information

Q: Will RFID interfere with my wireless technology?
Answer: The radio frequencies used by RFID are assigned by regulatory agencies around the world to help ensure that no interference occurs.  Avalanche beacons operate on 457kHz whereas our Skidata lift access gate readers operate on the 13mHz frequency so there is no interferance between the two.

Q: What information is stored on my RFID season pass?
Answer: Each RFID tag physically contains only the randomly generated number associated with each unique user profile. No personal or additional information is stored on individual RFID tags.

Q: Can RFID be used to access my personal information?
Answer: Each unique RFID tag contains a multiple digit number randomly associated with a user profile. This profile is kept as a secure component of our point of sale system and user database. In accordance with privacy laws, your personal information is not shared with any third parties without your consent and you have access online via the eStore to check and update your preferences.

Q: Where should I carry the pass?

Answer: You must carry your Pass in a separate pocket away from your cell phone, iPod, or any foil wrapped items such as gum wrappers, cold medicine etc.  The Pass should be carried in the “strike zone” or on your person above your knees and below your shoulders.

Q: Can RFID cards "survive"; in pieces of clothing, washing machines and dryers?
Answer: Yes. RFID chips are designed in such a way as to survive normal wear and tear for years, washing and drying included. We even know of at least one lender of uniforms in the USA who employs RFID in order to keep track of their inventory and assignments after cleaning. That means that the chips even withstand industrial standards of use and cleaning.

Q: How widely used is RFID technology?
Answer: RFID technology is used in wide variety of industries and applications. Recently, RFID has been added to some state's drivers licenses and passports as a cross border travel document to denote citizenship and identity.  Your automobile almost certainly has an immobilizer to prevent it from being stolen. It has been over ten years since the Ford Motor Company first introduced an RFID immobilizer and such systems are common in vehicles manufactured by the other major manufacturers. RFID has also been used extensively in toll collection, inventory control, building security, and library systems.

Q: Can I punch a hole in my RFID season pass?
Answer: The card has an antenna embedded that surrounds the embedded RFID chip and any damage to the surrounding antenna will render the card inactive. We will have a pre-punched hole in Season Passes this year.  Any card that is damaged by you must be replaced for a replacement fee.